Our senior living clients are asking …

Securing sales in senior living requires a persistent, adaptable, professional, consultative approach – especially in today’s environment. Aspire’s sales training programs, influenced by hundreds of hours of research and proprietary learning methods, are designed to get you the results you need - now. By focusing on proven ways to build a relationship virtually (no new technology platform required!), your team will transition from salespeople to buying influencers, retain new practices and ways of thinking, and re-energize your revenue pipeline as a result. Maximize your previous investment in your lead database and give your conversion a boost!

With your existing call tracking platform and aspire’s unique mystery shop call approach, sales teams benefit from timely 1:1 coaching that focuses on developing the skills that push the complex senior living sales process forward. Programs can be customized for any medium (phone, video conferencing, in-person appointments, etc.), any type of community (Life Plan, independent living, assisted living, memory care, entrance fee, rental etc.) and any audience (full team or individual associate learning). We’ll also further support your market differentiation by developing custom scoring criteria aligned to your community’s brand and sales process, ensuring your unique value proposition is front in center throughout the buyer journey.

It’s official…the greatest talent pool in history is now upon us. Smart senior living organizations are re-tooling, reworking and rethinking how they present themselves to attract the highest quality, service-oriented talent now available. Aspire is working hard with employers and with potential associates to ensure the best fit and that they find, develop and keep the most valuable asset businesses have in an opportunistic economy... people. We’ll combine our recruitment strategy, performance development planning and hospitality background with your current talent needs to design a plan that helps you quickly become the employer of choice in your market.

The misperceptions about senior living are perhaps worse now than ever before. How can we help others realize your unique ability to keep residents safe, happy and engaged? Or the confidence your quality care inspires in their loved ones? It’s not enough to tell people who you are and what you strand for; your people must demonstrate your brand in everything that they do. We’ll start by creating a custom, choreographed service experience that integrates training, hospitality service skills, brand language and more. These tangible signature touch points can help you challenge negative industry perceptions, improve resident satisfaction scores, reduce error costs, reduce employee turnover and protect long-term asset value.

Your leadership is not defined in the good times...it's defined in how you lead through the inevitable storms. Leading in the post-COVID world requires moving from a mindset of scarcity and fear to one of resilience and power. Aspire’s deeply engaging, inspiring and innovative leadership programs develop your people into the leaders they were meant to be. Whether your team needs enrichment in self-leadership, leadership of others, performance coaching or team building, aspire has the unique programming that will inspire widespread confidence your leaders have a plan to lead the way forward.